Frequently asked questions
Answered plainly.
The things people ask most, before they start.
How does ordering work?
Find the treatment you're after here, then continue to the pharmacy that dispenses it. You'll finish on their site: a short medical intake, a licensed physician's review, and shipping to your door if they approve it. There is no cart on this site and nothing to check out here.Do I need an appointment?
No. The review is done online from what you submit. If the prescriber needs more, or your state requires a live visit for a particular medication, the pharmacy arranges that before anything is dispensed.What if the physician says no?
You aren't charged. The pharmacy reviews before dispensing, so if a treatment isn't appropriate for you — or they want to talk first — nothing ships and nothing is billed.Is everything here prescription-only?
Yes. Every item AMA lists requires a prescription, which is exactly why it's bought through a pharmacy rather than added to a cart here. Some are prescribed off-label; where that's the case the product page says so.Why are prices shown as “from”?
Pharmacies sell plans rather than single units, and a treatment often costs considerably less on a longer program. The figure shown is the entry price; the pharmacy's own product page has the current plans and is the authoritative one.Will this replace what my doctor already has me on?
No. Tell the prescriber everything you currently take — checking for interactions is part of what their review is for. Keep taking what you've been prescribed unless your own doctor says otherwise.Does AMA see my medical information?
No. The intake happens on the pharmacy's site and stays with them. Clicking through from here sends no health information about you; AMA only knows that someone followed a link.